Privacy Policy

Effective Date: 3 January 2025

SEMESTA JAYA KIMIA ("we," "our," or "us") is committed to protecting the privacy and security of our users' sensitive data. This Privacy Policy outlines how we collect, use, disclose, and protect user and device data through our website and mobile application ("Services"). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of information when you use our Services:

a. Personal Information
- Name, email address, phone number, and other contact information provided during account registration or contact forms.
- Payment information, where applicable.

b. Device and Technical Data
- Device type, operating system, and unique device identifiers (e.g., IMEI, MAC address, or UUID).
- IP address and browser type.
- App usage data, including features accessed, session duration, and crash logs.

c. Sensitive User Data
- Location data, if explicitly permitted.
- Information collected via permissions (e.g., camera, microphone, contacts) for specific app features. These permissions will be explicitly requested, and you can control or revoke them through your device settings.

2. How We Use Your Information
We collect and use your information for the following purposes:
- To provide and improve our Services.
- To personalize your user experience.
- To communicate with you about updates, promotions, or issues related to our Services.
- To ensure security, prevent fraud, and comply with legal obligations.

3. Sharing Your Information
We do not sell your personal or sensitive data. However, we may share your information in the following circumstances:
- With Service Providers: Trusted third-party vendors that help us operate our Services (e.g., hosting, analytics, payment processing).
- For Legal Reasons: When required by law or to respond to legal requests.
- With Your Consent: When you explicitly agree to share your information with third parties.

4. Data Retention and Security
- We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law.
- We implement industry-standard security measures to protect your data, including encryption and secure storage.

5. Your Choices and Rights
You have the following rights concerning your data:
- Access and Portability: Request a copy of the data we hold about you.
- Correction: Update or correct your personal information.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Permissions Management: Control app permissions via your device settings.

6. Children’s Privacy
Our Services are not intended for individuals under the age of 13, and we do not knowingly collect data from children. If you believe a child’s information has been collected, please contact us immediately.

7. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

8. Updates to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our Services constitutes acceptance of the revised policy.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us here.

This Privacy Policy aims to provide transparency and empower you with control over your sensitive user and device data. Thank you for trusting us with your information.

Back to Home